Refund Policy
Refund Policy - the basics
Returns & Refunds
At Scream Wear, we want you to love your loud, chaotic gear. If something isn’t right, we’ll do our best to help.
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You can request a return within 30 days of receiving your order.
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Items must be:
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Unworn and unwashed
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In original condition
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With all tags and packaging (if applicable)
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Once we receive and inspect your return, we’ll let you know if it ’s approved. If approved, your refund will be processed to your original payment method. Processing times may vary depending on your bank or payment provider.
Non-Returnable Items
We do not accept returns or refunds for:
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Items marked final sale
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Gift cards
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Customized or personalized items (if offered)
Exchanges
We currently don’t offer direct exchanges. If you want a different size or design, please:
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Request a return for the original item (if eligible), and
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Place a new order for the item you want.
Damaged, Defective, or Wrong Item
If your item arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and clear photos of the issue. We’ll review and, if approved, offer a replacement or refund.